Avast has improved its installation process so it's faster than before.
It's not the fastest on the market, not by a longshot, but a standard
installation took us about three minutes.
Some items of note during the installation that will come up later in
the review: to avoid the new Windows 7 and Vista desktop gadget, or the
new WebRep browser add-on, you must choose the Custom install option and
uncheck those here.
Automatic installation of these features is frowned upon, although Avast
does provide a clear method for uninstalling them. It's just not as
simple as a check box that gets its own installation window, since you
have to go through the Customize menu, which makes the auto-install sort
of surreptitious.
The current versions of Firefox and Internet Explorer both block forced
add-on installation. When you run one of those browsers for the first
time after installing Avast, they'll ask you if you want to allow the
new add-on.
On the plus side, installing Avast doesn't require a reboot, and using
its uninstall tool we detected no remnants in the Registry or on the
desktop. Avast has said that the installer has shrunk for all three
versions by about 20 percent, although it's still a large download at
around 70MB for the free version.
A new Avast installation option, available only from the custom install
menu, lets you sideload Avast as a secondary security program to
supplement your main one. We're not big fans of this option from a
security point-of-view, because it can bog down your system resources
without actually making you safer. However, for seeing if you like
Avast, it's not a bad thing as long as you remember to choose one
security suite to go with.
Interface
Avast 7's interface hasn't changed much over the past three versions.
There've been some decorative changes, a darkening of color here,
lightening of grays there, but the changes have been either lightly
cosmetic or utilitarian. For example, there are big graphics to
illustrate the more nebulous security concepts that only have an
on-or-off switch. This may sound useless, but it's actually quite clever
because it helps you visualize how one of the more complex Avast
features is keeping you safe without bogging you down in jargon.
Highlighted with the familiar security colors of green for safe and red
for dangerous, the Summary tab gives up-to-date info on shield status,
auto-updates, virus definitions, the program version, and whether the
silent/gaming mode is on. There's also an unobtrusive ad urging you to
upgrade to Avast Internet Security 7 if you're using the free version,
and an option to connect an Avast account. (This is for the Avast Web
management tool, expected to be live about a month from when this review
is published.)
The Summary tab contains two submenus, Cloud Services and Statistics.
The former shows you how Avast's servers help protect you, and offers a
Settings button.
The latter is for those intrepid folks who're curious to see how Avast's
shields have been performing against threats. It's where you can get
your math geek on. For each shield, it tells you how many files were
scanned and when, and presents the data in a concise graph.
Avast 2012 includes a hybrid update technology for pushing out security updates to you faster.
(Credit:
Avast)
The scans live in the second tab, where you can choose and adjust four
default scan types plus a custom scan option nestled into the bottom
right corner. Real-time shields live in the third tab, and again the
clean interface comes into play here as navigating what could be a mess
of options and tweaks is instead dead simple. Shields are listed on the
left, or you can choose one from the interactive shield wheel in the
main window.
Click a shield to reveal a real-time chart of what the program's been
defending you against, with a Stop button and settings options at the
top of the window. Another button at the top takes you to the advanced
settings for that shield, and links at the bottom expose the shield's
history as a graph and export a log file.
The Additional Protection tab leads to the AutoSandbox, Browser
Protection, Remote Assistance, and Site Blocking tools. Avast Pro
Antivirus and Avast Internet Security users also get Antispam, Sandbox,
and SafeZone options. The Maintenance and Market tabs round out the
options. As you might expect, Maintenance is for updating the program,
checking out quarantine (called Virus Chest,) and managing your
subscription, while the Market tab is a new option for buying extra
security components.
Features and support
While these tools are clearly non-essential, and some of the prices
struck as high--$10 for a Rescue disc? $50 for an annual backup
service?--we like that Avast gives its fans a chance to stay in its
eco-system. The Avast EasyPass, for example, is an Avast-branded version
of RoboForm's premium password manager and is well worth the $9.99
annual fee.
Avast 2012, aka Avast 7, includes several new features that directly
impact your security. One of the biggest changes is a hybrid update
technology that pushes out updates in real time. Because a full database
update isn't required, Avast users will get their security updates much
faster than before. Full database updates will also be pushed out, just
not as frequently.
Another important security change introduces a file reputation system
for evaluating downloads. This tech has existed for a couple of years in
paid security suites like Norton, Kaspersky, and Bitdefender, but Avast
is the first free antivirus to offer it. It leverages community data
from Avast's enormous active user base to help determine if a file is
safe.
Avast's WebRep browser add-on for instant Web site safety evaluation has
been extended to work with Safari, and it will also now check for fake
certificates. Faked security certificates were an unexpected problem last year, demonstrating how fragile Web security protocol could be.
In a half-day of testing, none of these appeared to cause any negative
impact on computer or browsing performance. Assuming these technologies
work as advertised, your computer ought to be a fair bit safer from
malware with them.
And although we're more than half a year away from Windows 8, Avast has
included some attention for the forthcoming Windows 8 beta, also known
as the Consumer Preview, gets some attention from Avast as the suite
includes an Early-Load Antimalware Driver (ELAM) for guarding against
system-level rootkits.
Avast's browser add-on now works in Safari (not
pictured), and paid users can force their browsers to always run
sandboxed from a single checkbox.
(Credit:
Avast)
The free version of Avast is arguably the most comprehensive set of
freely available security features on the market. There's a reason these
guys have more than 150 million active users (at the time this review
was written). The antivirus, antispyware, and heuristics engines form a
security core that also includes multiple real-time shields. Along with
the new features, it's got an AutoSandbox for automatically walling off
suspicious programs; a full complement of shields that guard against
scripts, P2P networks, instant messaging, and potentially dangerous
program behavior; a silent/gaming mode; on-demand boot scanning; and a
healthy output of statistics for the data nerds.
Avast's sandbox, by the way, automatically places programs in a
virtualized state when it suspects them of being threats. It walls off
suspicious programs, preventing them from potentially damaging your
system while allowing them to run. As the program runs, the sandbox
keeps track of which files are opened, created, or renamed, and what it
reads and writes from the Registry. Permanent changes are virtualized,
so when the process terminates itself, the system changes it made will
evaporate.
The company hasn't said whether the virtualized state begins after the
program already has access to your system, so it's theoretically
possible that it could be compromised. There's not a single security
feature in any program that hasn't been been compromised at some point,
though, so "theoretically hackable" is true of all security features.
The AutoSandbox will now advise you when you're done using it as to how
best to handle the program in the future.
The AutoSandbox for free users is different from Avast's paid-upgrade
sandbox, and the paid upgrades to Avast Pro and Avast Internet Security
include both the automatic version and the older, manually initiated
version.
You can access the AutoSandbox settings from the new Additional
Protection option on the left nav. It defaults to asking the user
whether a program should be sandboxed, although you can set it to
automatically decide. There's a whitelist option for programs that you
always want to exclude from the sandbox, or you can deactivate the
feature entirely.
In addition to these core security features, Avast has some nifty extras
to help you out. The Troubleshooting section now comes with a "restore
factory settings" option, which makes it easier to wipe settings back to
a familiar starting point, and comes with the option to restore only
the Shields settings, leaving other changes untouched, like permanently
running in silent mode.
There's a sidebar desktop gadget for Windows 7 and Vista, and you can
set automatic actions for the boot-time scan. Available under the Scan
Computer tab, the boot-time scan customizations give you far more
flexibility in managing the lengthy and time-consuming boot scan.
Meanwhile, new in Avast Free is the Remote Assistance feature, for
single-instance, friend-to-friend remote tech support. Part of the main
Avast interface, all the other person has to have is...Avast.
It's a good way to get others to install the program, but this isn't the
only single-serving tech support option around. Still, in our tests, it
worked fine. One person shares a code with the other, and voila!
Instant remote PC access. Simply close the window to break the
connection.
Avast doesn't offer an on-demand link-scanning feature, like AVG and
Norton do, although the company says that the way that Avast's Web
shield behaves ought to protect you automatically from any malicious
URLs by automatically preventing the URL from resolving in-browser. A
page will appear letting you know that Avast has blocked the site
because it is suspected to contain a threat.
There weren't many big changes for Avast Pro Antivirus or Avast Internet
Security users, but there were improvements made to the Safe Zone and
Browser Sandbox features. The Browser Sandbox now lets you force
Internet Explorer, Firefox, Chrome, or Safari to always run sandboxed
away from your system. SafeZone now automatically asks you when you're
about to perform a browser-based financial transaction if you'd like to
switch to the SafeZone mode.
Performance
As far as Avast's impact on system performance goes, in a real-world
test Avast completed its scans in a timely yet not blazingly fast
manner. A Quick Scan took about 20 minutes, and the Full Scan took 59
minutes. RAM usage was surprisingly light, with Avast only eating up
about 16MB when running a scan.
CNET Labs determined
that Avast has a fairly light touch on your computer's performance.
Avast Free 2012 scored well below the average impact on startup time,
and had the least impact of all suites tested on your PC's shutdown
time. Scans were faster than average, beating big names like Norton,
Kaspersky, and Bitdefender, a tad slower than AVG, but not as fast as
Trend Micro or Webroot.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Average of all tested systems (to date) | 67.4 | 16.2 | 1,058 | 414 | 125 | 347 | 17,129 |
Avast Free Antivirus 2012 | 55.2 | 9.6 | 800 | 412 | 126 | 347 | 16,976 |
Avast Pro Antivirus 2012 | 69.8 | 11.3 | 732 | 402 | 126 | 343 | 17,148 |
Avast Internet Security 2012 | 63.6 | 12.2 | 831 | 407 | 125 | 346 | 17,060 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
Avast performed better than average on the MS Office test, around
average on iTunes Decoding and Media Multitasking, and a bit worse than
average in our Cinebench test. On the key end-user experiences of its
impact on your startup and shutdown times, and scan time performance,
Avast won't make you want to walk a plank out of frustration.
All the security features in the world do you no good if they don't keep
you safe, and on that count Avast performs well in general. However, as
results from independent efficacy testing groups indicate, Avast
could've had a better 2011.
AV-Test.org gave the
previous version of Avast a passing rating in its most recent test, on a
Windows 7 computer from December 2011. Avast 6 barely passed with the
minimum passing score of 11 out of 18. It reached 4 out of 6 in
Protection, 3.0 out of 6 in Repair, and a 5 out of 6 in Usability, for a
total of 12. Usability includes testing for false positives, which
Avast suffered on.
AV-Comparatives.org also
saw room for improvement in Avast during November 2011. The suite
blocked only 93.6 percent of threats tested during that month, which
could then be kicked up to a more respectable 95.9 percent with some
settings tweaks by the user. Looking at January 2011 to November 2011,
Avast did much better, blocking 95.6 percent outright and bumping to
97.5 percent with adjusted settings.
As far as certification goes, Avast received the Advanced+ certification
from AV-Comparatives for the first half of 2011, but only Standard
certification in the second half. Right now, we doubt that this is going
to cause much consternation among Avast fans, but a full year of weak
scores could smite the ardor of even the most enthusiastic fan.
Judging from these results, Avast has to make some changes to its
detection rates quickly to convince people that its strong feature set
is worth it.
Conclusion
When it comes to your security, Avast 2012 gets a lot right. It's got a
usable, uncluttered interface, solid although not stellar benchmarks,
and a set of features that keeps it at the forefront of Windows
security.
It's true that the changes to the suite better improve its performance
in efficacy tests or there could be serious problems, but for now we've
got three key reasons for enthusiastically recommending Avast Antivirus
Free 2012 as an Editors' Choice for free security suite. First, it's got
the most aggressively forward-thinking feature set of the free suites.
Second, it's very good at protecting you. It's not the best at it, but
it does what it does well, and that leads to the third reason it's
earned its award: it protects you without dragging your PC into the mud.
Few people want security that makes a good machine run like an old one,
and on that count, Avast has your back.
FOR LATEST KASPERSKY ANTIVIRUS DOWNLOAD
The 2013 updates to the Kaspersky protection suites bring to consumers
some of the most advanced security technology currently available. It
involves introducing an exploit prevention engine as part of the
security suite, but also a Safe Money banking protection tool that you
can interact directly with. The suite's scans aren't the fastest, but it
definitely will protect you.
Installation
Installing Kaspersky has been dramatically simplified over the past two
years. Following on 2012's fuss-free install, the installer for 2013
will remove conflicting security programs and any detected malware
automatically.
You're still on the hook for a reboot, but not when running only the
trial. The install procedure was only three screens long, and it took
under 2 minutes to complete. You can also register and purchase a
license key from the program itself, no need to jump to your browser.
Overall, this is one of the best installation processes for a security
suite, if by best you mean, "short, fast, and painless."
Interface
Kaspersky's followed up last year's overhauled interface with only minor
tweaks this year to accommodate new features. The number of windows you
must go through to initiate a scan, or to solve a problem warning, has
been reduced.
Based on a mobile app-drawer design, the interface presents your
security status at the top and stashes the four major security features
of scanning, updating, the new Safe Money, and parental controls, at the
bottom. The app drawer layout puts key security status information up
front, and keeps your tools organized yet easily accessible below. You
can slide the features sideways to see more options, or click the arrow
at the bottom to pull up, drawer-style, the full list of options.
Settings and Reports live in the upper right corner, and both use
terminology repeated throughout the interface. This creates a solid
level of consistency, and ought to appeal to basic security consumers
and power users alike.
A Cloud Protection button at the top of the interface opens a screen
that explains Kaspersky's cloud technology that debuted in the 2012
version. Like its competitors that have already incorporated cloud-based
detection, you can opt out of anonymously contributing your data
without making yourself less safe.
Kaspersky's opt-out is a bit tricky to get to, though. Hit Settings, the
annoyingly unlabeled Advanced Settings tab (hint: it's the cardboard
box), Feedback, and then uncheck the box to opt out.
Unlike some competitors, which allow you to reorder the tool buttons so
you can have the ones you use most often at the ready, Kaspersky's tool
layout is locked down. This is one of the few drawbacks to the design.
Another is that in the Settings window, the tabs on the left are
unlabeled and their icons are not necessarily as obvious to understand
as possible. In order, they are Protection Center, Scan, Update, and
Advanced Settings.
Labeling aside, the settings themselves were remarkably easy to navigate
and comprehend -- even the advanced ones. Meanwhile, jumping from
feature to feature was a zippy experience, and we encountered absolutely
no lag when skipping between screens.
Features and support
Kaspersky 2013's newest and best features come in the form of some very forward-thinking security improvements.
The most important of them is the exploit blocking engine called
Automatic Exploit Prevention. It's a response to the increase in the
number of phishing attacks and includes an antiphishing engine --
similar to the antivirus and anti-malware engines -- that updates daily.
It's hard to overstate how critical stopping exploits can be to stopping
large-quantity cash thefts from online banks. Experts have estimated
recent successful banking breaches at scoring from $3 million to more
than $220 million, and Kaspersky says that the exploit prevention engine
stops the vast majority of exploit kits.
A major component of the exploit prevention engine is Address Space
Layout Randomization, or ASLR. It's a proven security technology, used
in Apple OS X and iOS, in Google's Android, and by Microsoft in Windows
8. It's not foolproof,
but it is one of the more effective security technologies currently
available. The inclusion of ASLR in Kaspersky means that the technology
will be available to Windows 7 and earlier versions, making Kaspersky
unique in the security realm for that reason.
The suite now blocks Duqu and other malware specifically designed to
surreptitiously install on your computer before the antivirus program
loads during boot.
Safe Money revamps the Safe Run feature from previous years and is only
in Kaspersky Internet Security 2013, not Kaspersky Anti-Virus. It
basically streamlines the process of accessing banking sites securely.
Simply go to your banking site, and as long as you have Kaspersky's
browser add-ons installed, it will ask you if you want to open the site
in a sandboxed mode, isolated from other browser and PC processes. You
can also manually add other sites to Safe Money in Kaspersky's
interface, but it's no longer a requirement because of Safe Money's new
auto-detection. You can tell it's running because of a thin green line
around your browser window.
We were skeptical about Safe Money working as advertised, but it really
does detect banking Web sites as you visit them and reopen them in
sandboxed browsers. It detected both major banks like Chase, and our own
local credit union's site without fail.
Other changes have been made, as well. The secure keyboard for
protecting personal data when entered by a physical keyboard works with
more sites than before; there is expanded browser compatibility so it
now works with Firefox, Chrome, Internet Explorer, and Opera; and better
battery management has been implemented for laptops. (We did not test
the battery life, however, due to time constraints.)
There are older features worth calling out, too. One is the File
Advisor, which is a Windows Explorer context menu option for checking
out a file's reputation without having to go through the main Kaspersky
program itself. It creates a pipeline from the Kaspersky Security
Network, the Kaspersky cloud protection, to the files on your desktop.
We found it to pull down reputation data quickly, although its speed
also depends on your Internet connection.
The Roll Back feature can easily undo damage caused by any malware that
does
slip through, and the Network Monitor feature shows you real-time
traffic to and from your computer. Among the better ancillary tools are
an Internet Explorer security analyzer, which is a good idea if you're
stuck on Windows XP with IE8 or earlier -- but it's weird that it
doesn't support any other browsers.
The virtual keyboard, different from the physical keyboard protection,
has been improved so that it's more responsive than previously. It's
mostly an older feature to use if you're worried about keyloggers that
Kaspersky keeps around for bragging rights. It's highly unlikely that
you'd have Kaspersky running and be infected by a keylogger.
Unchanged from last year, online support is decent, with the standard
offerings of forums, live chat, knowledge base articles, and telephone
support. Live chat isn't as robust as with some competitors, only
available from 9 a.m. to 9 p.m. Eastern time, Monday through Friday. The
telephone support is similarly restricted from 8 a.m. to 9 p.m.,
Eastern time, Monday through Friday. The tech-support number is buried
fairly deep on the Kaspersky site, probably to discourage calls. They
can be reached at 781-503-1820 or 1-866-525-9094.
Performance
Kaspersky Internet Security 2012 (KIS) shares the same detection engine as its less feature-laden sibling, Kaspersky Anti-Virus 2012 (KAV), so both are discussed here.
Kaspersky historically doesn't focus on speedy scans as much as its
competitors. For most of the scan's duration on a real-world computer,
it promised to complete in less than 3 minutes, when in reality it took
an average of 8 minutes, 10 seconds to complete over three runs.
Meanwhile, the Full scan tightened up and completed scanning in 1 hour,
32 minutes -- that's about average for Full scans. The Rootkit scan took
an average of 8 minutes, 32 seconds.
CNET Labs' benchmarks
bear out these findings. The in-lab scan time for KIS took 1,286
seconds (just under 22 minutes), faster than last year's 1,320 seconds
and yet one of the slower scan we've seen this year. KAV took 1,227
seconds, also faster than last year's and still one of the slower scans
this year.
The Lab found Kaspersky to nearly perfectly mirror last year's results.
Boot-time impact was atrocious, with KIS slowing down boot by 47.3
seconds and KAV adding 68.3 seconds. Shutdown impact was much better,
with KIS adding only 6.3 seconds and KAV adding a stunningly small 4.5
seconds. On MS Office, iTunes decoding, media multitasking tests, and
Cinebench, the two suites were around average. However, Kaspersky feels
light when in use, and it transitioned smoothly among its different
features and when jumping to other programs.
We did notice some rare, temporary browser hangs, most likely because of the multiple Kaspersky add-ons.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Kaspersky Anti-Virus 2013 | 108.3 | 10.5 | 1,227 | 432 | 125 | 345 | 17,038 |
Kaspersky Internet Security 2013 | 87.3 | 12.3 | 1,286 | 429 | 124 | 343 | 17,128 |
Note: All tests measured in seconds, except for Cinebench. On the Cinebench test, higher numbers are better.
As far as threat detection and removal go, there are no numbers
available yet for Kaspersky 2013. But the most recent tests with
Kaspersky 2012 show that the Russians know a thing or two about keeping
your computer safe. Independent testing agency AV-Test.org has marked consistently high scores for Kaspersky Internet Security 2012 during the first two quarters of 2012.
On a Windows 7 computer, Kaspersky scored 5.5 out of 6 on Protection, 6
out of 6 on Repair, and 5 out of 6 on Usability, for an overall score of
16.5 out of 18, clearing the minimum of 11 for an AV-Test.org
certificate. This is a marked improvement from a total score of 14 last
year at this time.
Note that AV-Test.org defines its categories as follows: "The
'Protection' covers static and dynamic malware detection, including
real-world zero-day attack testing. In case of 'Repair,' we check the
system disinfection and rootkit removal in detail. The 'Usability'
testing includes the system slowdown caused by the tools and the number
of false positives."
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Kaspersky Internet Security 2012 in the top three suites tested from
January to May, 2012, and in the top five suites of May 2012.
The May 2012 test found that it blocked 99.1 percent of attacks and
threats thrown at it, an improvement from 98.3 percent last year at this
time. Meanwhile, looking at Whole Product test results cumulatively
from January 2012 to May 2012 found that Kaspersky 2012 blocking 99.3
percent of threats, and could be 0.1 percent safer depending on user
adjustments.
It's fair to conclude that according to third-party tests, Kaspersky has
been highly effective over the past year since two out of the three
tests we looked at gave it solid marks. Kaspersky has definitely
improved its protection rates over the past year, but it still could do
better when it comes to its impact on your system.
Conclusions
Kaspersky's 2013 suites pack a lot in, but aside from the way they will
cause some performance lags on your computer, there's one other drawback
to them. These are not cheap pieces of software. Kaspersky Anti-Virus
2013 will set you back $59.95, and Internet Security 2013 retails for
$79.95. Those are steep prices to demand, especially when the free
suites offer similar protection. Kaspersky's hard sell comes from the
smooth-functioning advanced security it offers, even at the Anti-Virus,
fewer-featured level. Offering the exploit protection in the entry-level
suite shows that Kaspersky places your safety above the upsell --
otherwise it'd only be in the Internet Security suite. Both will protect
you, but unless you want the parental controls or the Safe Money
features, we lean toward Kaspersky Anti-Virus.
FOR AVG ANTIVIRUS DOWNLOAD
he bottom line: Low-impact performance, strong security, and
useful features are the hallmarks of Norton AntiVirus 2012, one of the
best antivirus suites available.
Review:
Editors' note: Portions of this review are based on CNET's review of Norton Internet Security 2012.
Over the past few years, Symantec has completed a course reversal for
its Norton consumer Internet security suites. The massive package of
security tools works better than it ever has before, with an impressive
set of features, some useful new tools including remote management and
download stability analysis, and third-party security efficacy
benchmarks that are at the top of the heap. Meanwhile, CNET Labs'
performance benchmarks indicate that though Norton doesn't leave the
smallest footprint on your system, users should see a minimal impact
overall.
Installation
For the third year in a row, Norton's formerly sluggish beast offers a
smooth and fast installation operation. Once you run the installer, the
program is ready to operate in about a minute--impressively fast, and
doubly so considering past performance. The installation process is also
the first time that you will interact with Quorum, Norton's
behavior-based detection engine. You'll be asked to participate by
sending anonymous data to Symantec's cloud. Opting out of the data
submission, according to Symantec, will not affect your security.
Running the trial of Norton also requires registering the program. Like
many programs, Norton used to force open your default browser and take
you to the company's registration Web site. Now you can register from
within the program. Uninstalling the software left about 10 Registry
entries behind, but no other traces were detectable. Overall, Norton's
installation experience was fast and hassle-free, with a minimum of
configuration options--but the ones that did come up appeared necessary.
Interface
Norton AntiVirus 2012 contains some changes to the 2011 interface,
although the design is heavily reminiscent of the previous version. It
keeps the dark theme, punctuated by yellow text, and the contrast works
well. Changes this year include a reorganized and streamlined Settings
interface; a "pinnable" Advanced screen--so that power users can get
about their business faster--which also comes with a CPU gauge; and
tweaks to the System Status indicator. This year, the interface feels
more balanced between the feature display and empty space.
The simplified layout offers Scans on the left, Updates in the center,
and Advanced tools on the right. Clicking on one reveals controls
specific to that area of protection. At the bottom of the interface is a
wide, short map of the world covered with blinking yellow dots. Each
one, according to Symantec, represents a threat to one of its users that
has been successfully blocked. The Activity Map visual is cute, but
completely irrelevant to your personal safety. More interesting is that
below the map there are a series of mobile app-style buttons. In NIS you
can access the new Norton Management, Norton Mobile, Norton Online
Family, Norton Safe Web, and Norton Backup without having to jump to
your browser. NAV only has the Activity Map and Norton Backup.
Features and support
There aren't many new features in Norton AntiVirus 2012, but what's new
ought to appeal to the kind of person who wants the souped-up security
in this robust suite.
One of the better new features is a change to Download Insight. This
community-driven tool originally evaluated files being downloaded for
security, but now it looks at their stability for other Norton users,
too. There are also metered bandwidth options for people on rate-limited
connections, and several interface tweaks to make the program easier on
the eyes and to make it easier to find things.
The reputation-based security checks where your programs were installed
from and when they were installed, and compares that against data from
the 58 million users participating in the crowd-sourced Norton Community
Watch to see if any of your programs should be red-flagged. Norton's
System Insight component has been bumped up to version 2.0; System
Insight is the proprietary internal network that warns you when your
programs unnecessarily hog system resources. This gives some extra heft
to the system performance map, where you can click on any spike and see
what caused it.
The third iteration of Download Insight applies the same
reputation-based logic to new downloads, and the fourth version of
Norton SONAR (Symantec Online Network for Automatic Response) looks for
suspicious software behavior and automatically chooses protective
actions. You can toggle how aggressive SONAR is in the Settings window.
Along with the quick scan, the full-system scan, and the custom scan for
viruses and malware, you can now have Norton scan your Facebook wall
for malicious links. There are also on-demand reputation-based quick
scans, full scans, and custom scans for users who want Norton to
immediately scan their installed programs. After completing a scan,
Norton provides users with a summary report. More-detailed information,
including scan duration and a deeper dive into threats discovered, can
be read under the History option from the main window. There's also a
link that you can follow in case you believe that Norton missed
something in its scan, although as reputation-based protection matures,
on-demand scanning becomes less of an issue when compared with the
"always-on" protection offered here.
The bootable recovery tool isn't new, but it now comes with a feature
that automatically creates a CD, DVD, or USB-based bootable device. The
USB component is especially important on optical-drive-free systems such
as Netbooks.
As with the rest of the program, the support options have been
streamlined behind a drop-down menu in the top right of the interface.
Help opens local support, Tutorials leads to a Web site with extensive how-tos,
and the Get Support link accesses the breadth of Norton's customer
support in a new window. Here, users can chat with tech support 24-7,
explore the user manual, and check out the Norton FAQ and knowledge
base. Phone support is also available, although Symantec takes part in
the trend to make phone support harder to access by funneling users to
online resources.
Performance
Norton's fast installation and comprehensive feature set would be
useless without solid performance, and Norton Internet Security 2012
delivers extremely high third-party efficacy benchmarks and strong
performance benchmarks.
In a real-world test, Norton 2012 completed a Quick Scan in 2 minutes,
43 seconds; the Full Scan took 1 hour 43 minutes and 54 seconds. While
the Full Scan average is comparable to last year's, the Quick Scan was
approximately 1 minute and 30 seconds slower than last year's average.
CNET Labs' benchmarks
found both Norton Internet Security 2012 and Norton AntiVirus 2012 to
have performed well, although not as strongly as some of their
competitors. Note that we can't directly compare this year's results
with last year's because we upgraded our testing computer from Windows 7
x64 to Windows 7 x64 with Service Pack 1.
NIS 2012 slowed down the Labs' computer boot time by about 11.8 seconds,
one of the fastest scores this year, whereas NAV 2012 added an
unimpressive 21.2 seconds. This is in line with previous years, which
saw NIS do better on boot than NAV.
Both had a very small impact on the computer's shutdown time, slowing it
down only by about 4 seconds compared with an unprotected computer.
Scan times for both were disappointingly average in the Labs; in
previous years, they were aggressively competitive. However, our in-use
system performance tests, the iTunes decoding, Microsoft Office, media
multitasking, and Cinebench tests, showed both Norton suites having a
low-level impact on our test computer. This means that, all things being
equal, you're not going to notice much when Norton is running as you go
about your computing business.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Average of all tested systems (to date) | 63 | 15.8 | 1,136 | 416 | 125 | 348 | 17,112 |
Norton AntiVirus 2012 | 61.2 | 9.9 | 1,154 | 403 | 125 | 344 | 17,007 |
Norton Internet Security 2012 | 51.8 | 10.3 | 1,066 | 410 | 123 | 343 | 17,386 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
In independent threat detection and removal tests, Norton is a top performer. In the AV-Test.org
test on Windows 7 from the first quarter of 2011, Norton Internet
Security 2011 scored 15 out of 18 overall, one of the better suites
tested. The suite had a 5.5 rating out of 6 in Protection, a 5.0 in
Repair, and a 4.5 in Usability.
The second-quarter 2011 test, on a Windows XP computer, definitely
showed improvement in some areas and regression in others. It scored
13.5 out of 18 overall, a solid midrange score. The suite improved in
Protection and Repair with a 5.0 rating out of 6 for both, but Usability
dropped to 3.5 most likely due to false positives.
Third-quarter results aren't in yet, but results shared by AV-Test.org
with CNET indicate that the suite continues to perform well. It notched a
98.94 percent malware detection rate, higher than the overall average
rate of 97.31 percent in August 2011 certification testing, but not as
high as some competitors, such as Bitdefender. The suite was able to
remove 83.3 percent of active malware infections, only slightly higher
than the industry average of 80 percent. In AV-Test.org's zero-day
attacks test, Bitdefender blocked 100 percent of the attacks, compared
with the average August 2011 certification results of 92.16 percent. The
suite also did not find any false positives.
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Norton Internet Security 2011 toward the front of the class, out of 17
suites tested. Looking at Whole Product test results cumulatively from
January 2011 to June 2011 found that AVG came in 13th, blocking 99.1
percent of threats.
Dennis Technology Labs, a member of the Anti-Malware Testing Standards Organization (AMTSO), found in January 2011 that Norton Internet Security 2011 earned an overall protection score of 142 (PDF), tied with Trend Micro. Norton also had zero false-positive warnings during the test.
Following the path blazed by Norton 2009 through 2011, Norton continues
to build a strong performance record based on excellent detection, fast
scan times, and low false positives. However, it's clear that according
to some tests, there's been some small slippage.
Conclusion
Norton AntiVirus 2012 contains only core security features. All the
useful extras you'll have to upgrade to Norton Internet Security to get.
In that respect, NAV is much too similar to the free security suites
out there, and unless support or the slightly better protection is a
major priority for you, we recommend one of those instead.
FOR TREND MICRO TITANIUM ANTIVIRUS DOWNLOAD
The bottom line:
Following on last year's big overhaul, Trend Micro makes a series of
smaller changes to this year's Titanium security suites. While we loved
the baked-in mobile support, free storage, and file encryption,
inconsistent benchmarks hold the suites back.
Review:
Last year was a headliner for Trend Micro's security suites. Overhauled
with a lightweight interface and cloud-based detection, and rebranded as
Trend Micro Titanium, the changes made the suite competitive again. The
2012 version builds on those improvements, so this year doesn't have a
lot of big changes. Still, there are enough substantial changes to make
this version worth upgrading to, including a broader detection base and
strong mobile support for both iOS and Android.
Trend Micro's updates for 2012 make some substantial yet largely
under-the-hood changes to the Titanium suites. Several excellent
features only available in the premium Titanium Maximum Security place
the most high-end version above its siblings. However, the cost will
likely cause many shoppers to balk at the upgrade.
Installation
The new Trend Micro Titanium Maximum Security 2011 sports a rapid-fire
installation. Once you've completed downloading the installer, the
entire process is over in less than a minute. There's one screen where
you're asked to fill in an e-mail address before you can run Titanium
Maximum Security, but that's the extent of the registration hoops that
are required. Although a reboot isn't mandatory, the program seems to
run better after one.
You can also disable your contributions to the Smart Protection Network,
Trend Micro's behavioral detection net, during installation. Doing so
won't make you less safe. It will only prevent your data from becoming
part of Trend Micro's analyses.
Interface
Titanium 2012 offers a marginally different interface from last year.
The two differences are that the parental controls and system tuner have
swapped places on the main screen, and that you can now apply skins to
customize the interface. Not exactly world-shaking alterations, which is
an acknowledgment of how the company feels last year's major overhaul
is doing. In a word: great! (Well, the company thinks it's great,
anyway. We certainly don't mind it either.)
The UI that debuted last year was different and minimalistic, and is a
great choice for people who don't want to struggle with their security.
The top quarter is taken up by a large icon and bar declaring your
security status, and below it are three major security fields and a
registration status indicator.
In these three quick-access slots are the Security Summary, System
Tuner, and Parental Controls. Click the boldface name of one of the
three to open a drop-down revealing more information; for example, under
Security Summary, you'll see number and type of threats stopped. This
perhaps could be phrased better, since if no threats have been detected
on your computer, then you will see that "0 threats have been stopped."
Accurate, yes, but slightly misleading, too.
The Support link lives in the upper right corner of the interface,
marked by a text link and an icon of a boat's lifesaver ring. At the
bottom of the interface live a one-click scan-on-demand button to
initiate a Quick Scan, a drop-down arrow to change scans, a Settings
icon, and a Security Report button for jumping to a screen that collects
recent threat detection, system performance, and parental control
notifications into charts and graphs.
For advanced security features, you must click on the blue Tools button
in the bottom-left corner. It's the only blue button link in the
interface, so it stands out well. Clicking on it reveals six smartphone
app-style buttons for Parental Control, Data Theft Prevention, System
Tuner, the Trend Micro Vault for online backup, Secure Erase, and the
Tool Center. Each one has a status indicator letting you know if it's
been activated.
The Tool Center opens the Web site for Trend Micro HouseCall, which is a free, online-only tool for removing malware.
Clicking through the others takes you to a landing page for each, which
comes with an option to hide the landing page in the future. Since the
landing pages only contain brief descriptions of the features within,
it'd make more sense to spare you the bottleneck and put the
descriptions somewhere else.
Within each tool is a sharp layout of features and instructions on how
to use them. The interface is that rare combination of uncluttered and
helpful, bringing the featured tools to the fore without feeling
overwhelmed. And although each tool opened in a new window, it opened
smoothly and replaced the window below it so that the main Trend Micro
pane was always easily accessible. If only other complicated programs
were this well-designed.
Features and support
The big new feature last year was that Trend Micro Titanium Maximum
Security 2011, like Google Chrome, instituted automatic updates,
removing the necessity of updating your virus definition files. The
autoupdates in Titanium theoretically led to a higher level of security
that was more responsive, too. The behavioral-detection approach worked
well for Norton, Panda, and Microsoft. No doubt moving detection to the
cloud made the program run with less interference in your system, and
after a year, it's hard not to conclude that it is effective.
You can still schedule scans in Titanium, which you can do from the
Virus and Spyware Controls panel under Settings. On that same tab, you
can configure how Titanium handles various other security protocols.
In its 2012 version, Titanium adds two new engines to the fold. One is
designed to detect and remove the "fake antivirus" type of malware, also
known as ransomware, that plagues many people. The other stops botnets
that might have infected your computer.
Titanium Maximum Security does offer the kind of robust, full-featured
protection that's expected from a top-shelf security suite. Along with
antivirus, anti-malware, and malicious link protection, Titanium Maximum
Security protects your installed applications from being altered
without your permission, optimizes the Windows firewall, and provides
spam guards. There are also parental controls, identity guards for
protecting credit card numbers and passwords, the aforementioned
Department of Defense-standard file shredding, and the Trend Micro
Vault, which is a remote file lock that will seal off files when you
tell it to, say if your laptop has been stolen.
Trend Micro comes with a toolbar that autoinstalls only in Firefox and
Internet Explorer. But for a few exceptions, security suites have been
ignoring Chrome, which is a serious miscalculation in our opinion. It's
reminiscent of schools of art that get ignored until they become
cultural leaders: are the makers of consumer security suites simply not
taking Chrome seriously yet? Or do they feel that it's too secure of a
browser to be susceptible to social-engineering attacks that other
browser users suffer from? We suspect the former, although the security
companies' sluggishness implies either willful ignorance or the latter.
You can deactivate the toolbar in the Settings window after you install,
although it's a bit annoying that you can't turn it off before you
install. Internet Explorer 9 indicates that running the toolbar slows
down the browser's start-up by 1 second. It also doesn't really contain
much in the way of features, besides giving Titanium hooks into your
browser so it can evaluate Web site search results.
Titanium did well with value-added features last year, introducing the
system tuner, Wi-Fi verification, and online backup. The system tuner is
quite robust and cleans your Registry, looks for recoverable disk
space, cleans out start-up links to programs that no longer exist,
deletes Internet cookies, and removes software histories including
instant message logs to prevent spyware from accessing them. The
Internet hot-spot verification will warn you if you're connecting to a
network that's been compromised
The online backup tool includes a leading 10GB of encrypted online
storage. It includes syncing and sharing, and there's an option to
purchase unlimited storage space.
Value-added enhancements in Titanium 2012 cover both the useful, like
bundling one free license for Trend Micro's Smart Surfing for Mac, and
the gimmicky, like the aforementioned selection of new interface skins
for the Windows version. Does anybody spend so much time in their
security suite that they want to skin it?
An excellent new "extra" is mobile security. Titanium Maximum Security
2012 comes with free licenses for iOS and Android security apps, which
offer lost-phone tracking, antivirus, and SMS blockers. The Trend Micro
toolbar for Firefox and Internet Explorer warns you about malicious
links posted to Facebook and Twitter, as well as search, although
there's no support yet for Google Chrome.
The Titanium firewall component generally relies on the excellent
Windows Vista and Windows 7 firewall to get the job done. It does come
with a firewall booster option, under Network in the Internet and E-mail
Controls tab in the Settings menu. This activates the network-level
firewall, which is a component that Windows is missing, but Trend Micro
clearly doesn't think it's crucial, as the firewall booster is disabled
by default.
There are some hang-ups with Titanium, though. For one thing, you can't
access the interface while the program is starting, although you can
when scanning. A more troublesome problem is that the suite doesn't
really possess much in the way of virus and malware removal. It
presupposes that it will block all threats that attempt to crack your
system. As noted above, Trend Micro's HouseCall tool is the company's de
facto post-infection threat killer, and it's Web-based. That may make
some users skittish.
Performance
In its first year on the street, Titanium's new detection system proved
itself handily. Although it wasn't the most effective suite last year,
it was certainly in the upper echelons of security offerings. This year,
CNET Labs and independent third-party testing organizations found that
Titanium has continued an upward trajectory that nevertheless leaves
room to grow. Titanium Maximum Security 2012 shares the same detection
engines as its less feature-laden siblings, Titanium Internet Security 2012 and Titanium Antivirus 2012, so all three are discussed here.
CNET Labs' benchmarks
showed that the Titanium suites were frustratingly uneven. The Quick
Scan was the fastest CNET Labs has tested so far this year, with the
slowest of the Titanium suites coming in at more than 400 seconds faster
than the second-fastest suite, and they also had the lightest touch on
computer shutdown times. However, Titanium had the biggest impact on
system boot times, with the Titanium suite that was fastest at boot
still adding 20 seconds more than the next-slowest competitor.
In the era of security-suite-free Windows 7 computers that often take no
more than 30 to 40 seconds to boot, and tough competition from Macs and
Chromebooks that can boot in 20 to 30 seconds, doubling Windows' boot
time is unacceptable. Note that CNET Labs has changed test computer
operating systems, from a 64-bit version of Windows 7 to Windows 7
64-bit running Service Pack 1, so while we can mention the differences
between last year's results and this year's, they're not directly
comparable.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Trend Micro Titanium Maximum Security 2012 | 88 | 11.3 | 502 | 437 | 125 | 345 | 17,290 |
Trend Micro Titanium Internet Security 2012 | 94.8 | 11.7 | 465 | 406 | 126 | 344 | 17,238 |
Trend Micro Titanium Antivirus Plus 2012 | 83.3 | 12.4 | 449 | 419 | 126 | 342 | 17,084 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
On a real-world Windows 7 computer, we found that the Quick Scan
finished up in 4 minutes, 48 seconds, when averaged from three cold-boot
runs. Also over three cold runs, the Full Scan took 2 hours and 11
minutes to complete. These times are interesting to note because they're
much slower than last year's results, and much slower than the results
Trend Micro predicted. It's not clear why the Quick Scan took nearly 4
minutes longer on average to complete than it did last year. We're going
to chalk up the problem to a software glitch or installation error for
now. Certainly, if you're seeing Quick Scan times that slow, get in
touch with Trend Micro's tech support.
Third-party labs that look at the efficacy of virus detection and
removal found Trend Micro 2012 equally uneven. While scoring high on
threat detection and blocking from independent testing agency AV-Test.org,
and earning low false-positive scores (that's a good thing), the
Titanium suites did not do well on infection removal. During the first
quarter of 2011, when tested on a Windows 7 computer, Titanium Internet
Security 2011 scored 3.5 out of 6 on Protection, 3.5 out of 6 on Repair,
and 5.5 out of 6 on Usability for an overall score of 12.5 out of 18,
just above the minimum of 11 for an AV-Test.org certificate.
In the second quarter, on a Windows XP computer, Titanium Internet
Security 2011 scored the same, 12.5 out of 18. The suite hit 4.5 out of 6
on Protection and Usability, and 3.5 out of 6 on Usability. Note that
AV-Test.org defines its categories as follows: "The 'Protection' covers
static and dynamic malware detection, including real-world zero-day
attack testing. In case of 'Repair,' we check the system disinfection
and rootkit removal in detail. The 'Usability' testing includes the
system slowdown caused by the tools and the number of false positives."
Third-quarter results aren't in yet, but results shared by AV-Test.org
with CNET indicate that the suite continues to perform well. It notched a
99.25 percent malware detection rate, higher than the overall average
rate of 96.14 percent in July 2011 certification testing, ahead of
Kaspersky's May score of 98.5 percent and just behind Bitdefender's
99.53 percent. However, Titanium was able to remove only 64.5 percent of
active malware infections, way below the industry average of 80.7
percent. The rootkit detection and removal rate was average, with 90
percent detected and 70 percent removed. In AV-Test.org's zero-day
attacks test, Kaspersky blocked 92.9 percent of the attacks, compared
with the average July 2011 certification results of 85.7 percent. The
suite also did not generate any false positives.
So, in short, AV-Test.org found Trend Micro Titanium 2011 and the new 2012 to be effective but not among the best of the best.
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Trend Micro 2011 in the top six suites tested. The June 2011 test found
that it blocked 99.3 percent of attacks and threats thrown at it, only
behind F-Secure and Panda. Meanwhile, looking at Whole Product test
results cumulatively from January to June 2011 Trend Micro 2011 came in
sixth, blocking 98.6 percent of threats.
A third testing lab, Dennis Technology Labs,
found Trend Micro Titanium 2011 to be the one of the best suites it
tested. Dennis Labs placed Titanium second out of 11 suites tested, with
a Total Accuracy score of 142 out of 150--just behind Norton 2011.
However, this test was conducted in January 2011.
It's fair to
conclude that according to third-party tests, Titanium has been
effective over the past year, but not remarkably so. However, because of
weak malware removal scores, an enormous impact on boot time, and not
getting the highest scores on the detection and prevention tests, we'd
like to see better from Trend Micro in the future.
Conclusion
Trend Micro leaped forward and took a risk in 2011. It didn't for the
2012 suites, but it didn't have to. Instead, 2012 sees a solid upgrade,
with some clever new offerings. What holds back Trend Micro Titanium
Maximum Security are its benchmarks. The lackluster threat removal
scores don't stand up against the more well-rounded competition, and the
abysmal boot-time impact must be improved. If Titanium can polish those
areas, then that would be showing some mettle we could really get
behind.
FOR AVIRA INTERNET SECUIRTY ANTIVIRUS DOWNLOAD
Get Avira Internet Security 2012, then relax. Your computer and your
privacy are in the best of hands. Choose Avira Internet Security 2012
if you:
-Regularly look up information on the web;
-Access your bank accounts or investments online;
-Shop in online stores or place bids at auction sites;
-Make online phone calls, instant message or social network;
-Use public wifi networks;
-Share your computer with your partner or family members;
-Store your irreplaceable photos, music and videos on your PC;
-Are concerned about what your children might see and do online.;
Advantages: Detection:
-System Scanner detects the latest known viruses, worms and Trojans fast.
-AntiSpam filters out unwanted and phishing emails.
-AntiBot blocks hackers' attempts to take over your computer.
-AntiPhishing protects you against identity theft attacks.
-AntiAd/Spyware shuts out online spies and annoying pop-ups.
-Rootkit Protection keeps you safe from hidden malware that conventional antivirus can't find.
Prevention:
-Real-Time Protection prevents infection from viruses, worms and Trojans.
-FireWall adds an extra layer of defense against intrusions.
-ProActive halts undiscovered threats by tracking their behavior.
-AHeAD Technology inspects unfamiliar code for suspicious signs.
-Web Protection stops you from landing on malicious websites.
-AntiDrive-by blocks unwanted software downloads while you surf.
-Mail Protection keeps infected emails at a safe distance from your inbox.
Repair:
-Quick Removal eliminates viruses in one click.
-Generic Repair removes all traces of infection automatically.
-Backup System lets you recover your data in case of an accident, infection or theft.
-Rescue System jumpstarts your PC in an emergency.
Extra benefits:
-Express Installation configures perfectly tuned security in a few clicks.
-Netbook Support works fast on low resolution, low memory laptops
-Live Support provides interactive help from an Avira expert.
-Game Mode suspends unnecessary alerts during games and movies.
-Child Protection makes it easy to monitor your children's internet use
FOR AVAST INTERNET SECURITY DOWNLOAD
The bottom line: Avast continues to push the envelope of
top-shelf free security features with hybrid update tech, file
reputation analysis, and more. It's independent benchmarks are a bit
weak, but more than 150 million people trust Avast to keep them safe.
Review:
Looking to compete with both paid and free security suites, Avast wants
to create a unified approach to your computer security. Long gone are
the days of the quirky interface. Avast is accessible and robust, with
an impressive list of free features and strong, though hardly stellar,
performance benchmarks.
Installation
Avast has improved its installation process so it's faster than before.
It's not the fastest on the market, not by a longshot, but a standard
installation took us about three minutes.
Some items of note during the installation that will come up later in
the review: to avoid the new Windows 7 and Vista desktop gadget, or the
new WebRep browser add-on, you must choose the Custom install option and
uncheck those here.
Automatic installation of these features is frowned upon, although Avast
does provide a clear method for uninstalling them. It's just not as
simple as a check box that gets its own installation window, since you
have to go through the Customize menu, which makes the auto-install sort
of surreptitious.
The current versions of Firefox and Internet Explorer both block forced
add-on installation. When you run one of those browsers for the first
time after installing Avast, they'll ask you if you want to allow the
new add-on.
On the plus side, installing Avast doesn't require a reboot, and using
its uninstall tool we detected no remnants in the Registry or on the
desktop. Avast has said that the installer has shrunk for all three
versions by about 20 percent, although it's still a large download at
around 70MB for the free version.
A new Avast installation option, available only from the custom install
menu, lets you sideload Avast as a secondary security program to
supplement your main one. We're not big fans of this option from a
security point-of-view, because it can bog down your system resources
without actually making you safer. However, for seeing if you like
Avast, it's not a bad thing as long as you remember to choose one
security suite to go with.
Interface
Avast 7's interface hasn't changed much over the past three versions.
There've been some decorative changes, a darkening of color here,
lightening of grays there, but the changes have been either lightly
cosmetic or utilitarian. For example, there are big graphics to
illustrate the more nebulous security concepts that only have an
on-or-off switch. This may sound useless, but it's actually quite clever
because it helps you visualize how one of the more complex Avast
features is keeping you safe without bogging you down in jargon.
Highlighted with the familiar security colors of green for safe and red
for dangerous, the Summary tab gives up-to-date info on shield status,
auto-updates, virus definitions, the program version, and whether the
silent/gaming mode is on. There's also an unobtrusive ad urging you to
upgrade to Avast Internet Security 7 if you're using the free version,
and an option to connect an Avast account. (This is for the Avast Web
management tool, expected to be live about a month from when this review
is published.)
The Summary tab contains two submenus, Cloud Services and Statistics.
The former shows you how Avast's servers help protect you, and offers a
Settings button.
The latter is for those intrepid folks who're curious to see how Avast's
shields have been performing against threats. It's where you can get
your math geek on. For each shield, it tells you how many files were
scanned and when, and presents the data in a concise graph.
Avast 2012 includes a hybrid update technology for pushing out security updates to you faster.
(Credit:
Avast)
The scans live in the second tab, where you can choose and adjust four
default scan types plus a custom scan option nestled into the bottom
right corner. Real-time shields live in the third tab, and again the
clean interface comes into play here as navigating what could be a mess
of options and tweaks is instead dead simple. Shields are listed on the
left, or you can choose one from the interactive shield wheel in the
main window.
Click a shield to reveal a real-time chart of what the program's been
defending you against, with a Stop button and settings options at the
top of the window. Another button at the top takes you to the advanced
settings for that shield, and links at the bottom expose the shield's
history as a graph and export a log file.
The Additional Protection tab leads to the AutoSandbox, Browser
Protection, Remote Assistance, and Site Blocking tools. Avast Pro
Antivirus and Avast Internet Security users also get Antispam, Sandbox,
and SafeZone options. The Maintenance and Market tabs round out the
options. As you might expect, Maintenance is for updating the program,
checking out quarantine (called Virus Chest,) and managing your
subscription, while the Market tab is a new option for buying extra
security components.
Features and support
While these tools are clearly non-essential, and some of the prices
struck as high--$10 for a Rescue disc? $50 for an annual backup
service?--we like that Avast gives its fans a chance to stay in its
eco-system. The Avast EasyPass, for example, is an Avast-branded version
of RoboForm's premium password manager and is well worth the $9.99
annual fee.
Avast 2012, aka Avast 7, includes several new features that directly
impact your security. One of the biggest changes is a hybrid update
technology that pushes out updates in real time. Because a full database
update isn't required, Avast users will get their security updates much
faster than before. Full database updates will also be pushed out, just
not as frequently.
Another important security change introduces a file reputation system
for evaluating downloads. This tech has existed for a couple of years in
paid security suites like Norton, Kaspersky, and Bitdefender, but Avast
is the first free antivirus to offer it. It leverages community data
from Avast's enormous active user base to help determine if a file is
safe.
Avast's WebRep browser add-on for instant Web site safety evaluation has
been extended to work with Safari, and it will also now check for fake
certificates. Faked security certificates were an unexpected problem last year, demonstrating how fragile Web security protocol could be.
In a half-day of testing, none of these appeared to cause any negative
impact on computer or browsing performance. Assuming these technologies
work as advertised, your computer ought to be a fair bit safer from
malware with them.
And although we're more than half a year away from Windows 8, Avast has
included some attention for the forthcoming Windows 8 beta, also known
as the Consumer Preview, gets some attention from Avast as the suite
includes an Early-Load Antimalware Driver (ELAM) for guarding against
system-level rootkits.
Avast's browser add-on now works in Safari (not
pictured), and paid users can force their browsers to always run
sandboxed from a single checkbox.
(Credit:
Avast)
The free version of Avast is arguably the most comprehensive set of
freely available security features on the market. There's a reason these
guys have more than 150 million active users (at the time this review
was written). The antivirus, antispyware, and heuristics engines form a
security core that also includes multiple real-time shields. Along with
the new features, it's got an AutoSandbox for automatically walling off
suspicious programs; a full complement of shields that guard against
scripts, P2P networks, instant messaging, and potentially dangerous
program behavior; a silent/gaming mode; on-demand boot scanning; and a
healthy output of statistics for the data nerds.
Avast's sandbox, by the way, automatically places programs in a
virtualized state when it suspects them of being threats. It walls off
suspicious programs, preventing them from potentially damaging your
system while allowing them to run. As the program runs, the sandbox
keeps track of which files are opened, created, or renamed, and what it
reads and writes from the Registry. Permanent changes are virtualized,
so when the process terminates itself, the system changes it made will
evaporate.
The company hasn't said whether the virtualized state begins after the
program already has access to your system, so it's theoretically
possible that it could be compromised. There's not a single security
feature in any program that hasn't been been compromised at some point,
though, so "theoretically hackable" is true of all security features.
The AutoSandbox will now advise you when you're done using it as to how
best to handle the program in the future.
The AutoSandbox for free users is different from Avast's paid-upgrade
sandbox, and the paid upgrades to Avast Pro and Avast Internet Security
include both the automatic version and the older, manually initiated
version.
You can access the AutoSandbox settings from the new Additional
Protection option on the left nav. It defaults to asking the user
whether a program should be sandboxed, although you can set it to
automatically decide. There's a whitelist option for programs that you
always want to exclude from the sandbox, or you can deactivate the
feature entirely.
In addition to these core security features, Avast has some nifty extras
to help you out. The Troubleshooting section now comes with a "restore
factory settings" option, which makes it easier to wipe settings back to
a familiar starting point, and comes with the option to restore only
the Shields settings, leaving other changes untouched, like permanently
running in silent mode.
There's a sidebar desktop gadget for Windows 7 and Vista, and you can
set automatic actions for the boot-time scan. Available under the Scan
Computer tab, the boot-time scan customizations give you far more
flexibility in managing the lengthy and time-consuming boot scan.
Meanwhile, new in Avast Free is the Remote Assistance feature, for
single-instance, friend-to-friend remote tech support. Part of the main
Avast interface, all the other person has to have is...Avast.
It's a good way to get others to install the program, but this isn't the
only single-serving tech support option around. Still, in our tests, it
worked fine. One person shares a code with the other, and voila!
Instant remote PC access. Simply close the window to break the
connection.
Avast doesn't offer an on-demand link-scanning feature, like AVG and
Norton do, although the company says that the way that Avast's Web
shield behaves ought to protect you automatically from any malicious
URLs by automatically preventing the URL from resolving in-browser. A
page will appear letting you know that Avast has blocked the site
because it is suspected to contain a threat.
There weren't many big changes for Avast Pro Antivirus or Avast Internet
Security users, but there were improvements made to the Safe Zone and
Browser Sandbox features. The Browser Sandbox now lets you force
Internet Explorer, Firefox, Chrome, or Safari to always run sandboxed
away from your system. SafeZone now automatically asks you when you're
about to perform a browser-based financial transaction if you'd like to
switch to the SafeZone mode.
Performance
As far as Avast's impact on system performance goes, in a real-world
test Avast completed its scans in a timely yet not blazingly fast
manner. A Quick Scan took about 20 minutes, and the Full Scan took 59
minutes. RAM usage was surprisingly light, with Avast only eating up
about 16MB when running a scan.
CNET Labs determined
that Avast has a fairly light touch on your computer's performance.
Avast Free 2012 scored well below the average impact on startup time,
and had the least impact of all suites tested on your PC's shutdown
time. Scans were faster than average, beating big names like Norton,
Kaspersky, and Bitdefender, a tad slower than AVG, but not as fast as
Trend Micro or Webroot.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Average of all tested systems (to date) | 67.4 | 16.2 | 1,058 | 414 | 125 | 347 | 17,129 |
Avast Free Antivirus 2012 | 55.2 | 9.6 | 800 | 412 | 126 | 347 | 16,976 |
Avast Pro Antivirus 2012 | 69.8 | 11.3 | 732 | 402 | 126 | 343 | 17,148 |
Avast Internet Security 2012 | 63.6 | 12.2 | 831 | 407 | 125 | 346 | 17,060 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
Avast performed better than average on the MS Office test, around
average on iTunes Decoding and Media Multitasking, and a bit worse than
average in our Cinebench test. On the key end-user experiences of its
impact on your startup and shutdown times, and scan time performance,
Avast won't make you want to walk a plank out of frustration.
All the security features in the world do you no good if they don't keep
you safe, and on that count Avast performs well in general. However, as
results from independent efficacy testing groups indicate, Avast
could've had a better 2011.
AV-Test.org gave the
previous version of Avast a passing rating in its most recent test, on a
Windows 7 computer from December 2011. Avast 6 barely passed with the
minimum passing score of 11 out of 18. It reached 4 out of 6 in
Protection, 3.0 out of 6 in Repair, and a 5 out of 6 in Usability, for a
total of 12. Usability includes testing for false positives, which
Avast suffered on.
AV-Comparatives.org also
saw room for improvement in Avast during November 2011. The suite
blocked only 93.6 percent of threats tested during that month, which
could then be kicked up to a more respectable 95.9 percent with some
settings tweaks by the user. Looking at January 2011 to November 2011,
Avast did much better, blocking 95.6 percent outright and bumping to
97.5 percent with adjusted settings.
As far as certification goes, Avast received the Advanced+ certification
from AV-Comparatives for the first half of 2011, but only Standard
certification in the second half. Right now, we doubt that this is going
to cause much consternation among Avast fans, but a full year of weak
scores could smite the ardor of even the most enthusiastic fan.
Judging from these results, Avast has to make some changes to its
detection rates quickly to convince people that its strong feature set
is worth it.
Conclusion
When it comes to your security, Avast 2012 gets a lot right. It's got a
usable, uncluttered interface, solid although not stellar benchmarks,
and a set of features that keeps it at the forefront of Windows
security.
It's true that the changes to the suite better improve its performance
in efficacy tests or there could be serious problems, but for now we've
got three key reasons for enthusiastically recommending Avast Antivirus
Free 2012 as an Editors' Choice for free security suite. First, it's got
the most aggressively forward-thinking feature set of the free suites.
Second, it's very good at protecting you. It's not the best at it, but
it does what it does well, and that leads to the third reason it's
earned its award: it protects you without dragging your PC into the mud.
Few people want security that makes a good machine run like an old one,
and on that count, Avast has your back.
FOR KASPERSKY INTERNET SECUIRTY DOWNLOAD
The 2013 updates to the Kaspersky protection suites bring to consumers
some of the most advanced security technology currently available. It
involves introducing an exploit prevention engine as part of the
security suite, but also a Safe Money banking protection tool that you
can interact directly with. The suite's scans aren't the fastest, but it
definitely will protect you.
Installation
Installing Kaspersky has been dramatically simplified over the past two
years. Following on 2012's fuss-free install, the installer for 2013
will remove conflicting security programs and any detected malware
automatically.
You're still on the hook for a reboot, but not when running only the
trial. The install procedure was only three screens long, and it took
under 2 minutes to complete. You can also register and purchase a
license key from the program itself, no need to jump to your browser.
Overall, this is one of the best installation processes for a security
suite, if by best you mean, "short, fast, and painless."
Interface
Kaspersky's followed up last year's overhauled interface with only minor
tweaks this year to accommodate new features. The number of windows you
must go through to initiate a scan, or to solve a problem warning, has
been reduced.
Based on a mobile app-drawer design, the interface presents your
security status at the top and stashes the four major security features
of scanning, updating, the new Safe Money, and parental controls, at the
bottom. The app drawer layout puts key security status information up
front, and keeps your tools organized yet easily accessible below. You
can slide the features sideways to see more options, or click the arrow
at the bottom to pull up, drawer-style, the full list of options.
Settings and Reports live in the upper right corner, and both use
terminology repeated throughout the interface. This creates a solid
level of consistency, and ought to appeal to basic security consumers
and power users alike.
A Cloud Protection button at the top of the interface opens a screen
that explains Kaspersky's cloud technology that debuted in the 2012
version. Like its competitors that have already incorporated cloud-based
detection, you can opt out of anonymously contributing your data
without making yourself less safe.
Kaspersky's opt-out is a bit tricky to get to, though. Hit Settings, the
annoyingly unlabeled Advanced Settings tab (hint: it's the cardboard
box), Feedback, and then uncheck the box to opt out.
Unlike some competitors, which allow you to reorder the tool buttons so
you can have the ones you use most often at the ready, Kaspersky's tool
layout is locked down. This is one of the few drawbacks to the design.
Another is that in the Settings window, the tabs on the left are
unlabeled and their icons are not necessarily as obvious to understand
as possible. In order, they are Protection Center, Scan, Update, and
Advanced Settings.
Labeling aside, the settings themselves were remarkably easy to navigate
and comprehend -- even the advanced ones. Meanwhile, jumping from
feature to feature was a zippy experience, and we encountered absolutely
no lag when skipping between screens.
Features and support
Kaspersky 2013's newest and best features come in the form of some very forward-thinking security improvements.
The most important of them is the exploit blocking engine called
Automatic Exploit Prevention. It's a response to the increase in the
number of phishing attacks and includes an antiphishing engine --
similar to the antivirus and anti-malware engines -- that updates daily.
It's hard to overstate how critical stopping exploits can be to stopping
large-quantity cash thefts from online banks. Experts have estimated
recent successful banking breaches at scoring from $3 million to more
than $220 million, and Kaspersky says that the exploit prevention engine
stops the vast majority of exploit kits.
A major component of the exploit prevention engine is Address Space
Layout Randomization, or ASLR. It's a proven security technology, used
in Apple OS X and iOS, in Google's Android, and by Microsoft in Windows
8. It's not foolproof,
but it is one of the more effective security technologies currently
available. The inclusion of ASLR in Kaspersky means that the technology
will be available to Windows 7 and earlier versions, making Kaspersky
unique in the security realm for that reason.
The suite now blocks Duqu and other malware specifically designed to
surreptitiously install on your computer before the antivirus program
loads during boot.
Safe Money revamps the Safe Run feature from previous years and is only
in Kaspersky Internet Security 2013, not Kaspersky Anti-Virus. It
basically streamlines the process of accessing banking sites securely.
Simply go to your banking site, and as long as you have Kaspersky's
browser add-ons installed, it will ask you if you want to open the site
in a sandboxed mode, isolated from other browser and PC processes. You
can also manually add other sites to Safe Money in Kaspersky's
interface, but it's no longer a requirement because of Safe Money's new
auto-detection. You can tell it's running because of a thin green line
around your browser window.
We were skeptical about Safe Money working as advertised, but it really
does detect banking Web sites as you visit them and reopen them in
sandboxed browsers. It detected both major banks like Chase, and our own
local credit union's site without fail.
Other changes have been made, as well. The secure keyboard for
protecting personal data when entered by a physical keyboard works with
more sites than before; there is expanded browser compatibility so it
now works with Firefox, Chrome, Internet Explorer, and Opera; and better
battery management has been implemented for laptops. (We did not test
the battery life, however, due to time constraints.)
There are older features worth calling out, too. One is the File
Advisor, which is a Windows Explorer context menu option for checking
out a file's reputation without having to go through the main Kaspersky
program itself. It creates a pipeline from the Kaspersky Security
Network, the Kaspersky cloud protection, to the files on your desktop.
We found it to pull down reputation data quickly, although its speed
also depends on your Internet connection.
The Roll Back feature can easily undo damage caused by any malware that
does
slip through, and the Network Monitor feature shows you real-time
traffic to and from your computer. Among the better ancillary tools are
an Internet Explorer security analyzer, which is a good idea if you're
stuck on Windows XP with IE8 or earlier -- but it's weird that it
doesn't support any other browsers.
The virtual keyboard, different from the physical keyboard protection,
has been improved so that it's more responsive than previously. It's
mostly an older feature to use if you're worried about keyloggers that
Kaspersky keeps around for bragging rights. It's highly unlikely that
you'd have Kaspersky running and be infected by a keylogger.
Unchanged from last year, online support is decent, with the standard
offerings of forums, live chat, knowledge base articles, and telephone
support. Live chat isn't as robust as with some competitors, only
available from 9 a.m. to 9 p.m. Eastern time, Monday through Friday. The
telephone support is similarly restricted from 8 a.m. to 9 p.m.,
Eastern time, Monday through Friday. The tech-support number is buried
fairly deep on the Kaspersky site, probably to discourage calls. They
can be reached at 781-503-1820 or 1-866-525-9094.
Performance
Kaspersky Internet Security 2012 (KIS) shares the same detection engine as its less feature-laden sibling, Kaspersky Anti-Virus 2012 (KAV), so both are discussed here.
Kaspersky historically doesn't focus on speedy scans as much as its
competitors. For most of the scan's duration on a real-world computer,
it promised to complete in less than 3 minutes, when in reality it took
an average of 8 minutes, 10 seconds to complete over three runs.
Meanwhile, the Full scan tightened up and completed scanning in 1 hour,
32 minutes -- that's about average for Full scans. The Rootkit scan took
an average of 8 minutes, 32 seconds.
CNET Labs' benchmarks
bear out these findings. The in-lab scan time for KIS took 1,286
seconds (just under 22 minutes), faster than last year's 1,320 seconds
and yet one of the slower scan we've seen this year. KAV took 1,227
seconds, also faster than last year's and still one of the slower scans
this year.
The Lab found Kaspersky to nearly perfectly mirror last year's results.
Boot-time impact was atrocious, with KIS slowing down boot by 47.3
seconds and KAV adding 68.3 seconds. Shutdown impact was much better,
with KIS adding only 6.3 seconds and KAV adding a stunningly small 4.5
seconds. On MS Office, iTunes decoding, media multitasking tests, and
Cinebench, the two suites were around average. However, Kaspersky feels
light when in use, and it transitioned smoothly among its different
features and when jumping to other programs.
We did notice some rare, temporary browser hangs, most likely because of the multiple Kaspersky add-ons.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Kaspersky Anti-Virus 2013 | 108.3 | 10.5 | 1,227 | 432 | 125 | 345 | 17,038 |
Kaspersky Internet Security 2013 | 87.3 | 12.3 | 1,286 | 429 | 124 | 343 | 17,128 |
Note: All tests measured in seconds, except for Cinebench. On the Cinebench test, higher numbers are better.
As far as threat detection and removal go, there are no numbers
available yet for Kaspersky 2013. But the most recent tests with
Kaspersky 2012 show that the Russians know a thing or two about keeping
your computer safe. Independent testing agency AV-Test.org has marked consistently high scores for Kaspersky Internet Security 2012 during the first two quarters of 2012.
On a Windows 7 computer, Kaspersky scored 5.5 out of 6 on Protection, 6
out of 6 on Repair, and 5 out of 6 on Usability, for an overall score of
16.5 out of 18, clearing the minimum of 11 for an AV-Test.org
certificate. This is a marked improvement from a total score of 14 last
year at this time.
Note that AV-Test.org defines its categories as follows: "The
'Protection' covers static and dynamic malware detection, including
real-world zero-day attack testing. In case of 'Repair,' we check the
system disinfection and rootkit removal in detail. The 'Usability'
testing includes the system slowdown caused by the tools and the number
of false positives."
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Kaspersky Internet Security 2012 in the top three suites tested from
January to May, 2012, and in the top five suites of May 2012.
The May 2012 test found that it blocked 99.1 percent of attacks and
threats thrown at it, an improvement from 98.3 percent last year at this
time. Meanwhile, looking at Whole Product test results cumulatively
from January 2012 to May 2012 found that Kaspersky 2012 blocking 99.3
percent of threats, and could be 0.1 percent safer depending on user
adjustments.
It's fair to conclude that according to third-party tests, Kaspersky has
been highly effective over the past year since two out of the three
tests we looked at gave it solid marks. Kaspersky has definitely
improved its protection rates over the past year, but it still could do
better when it comes to its impact on your system.
Conclusions
Kaspersky's 2013 suites pack a lot in, but aside from the way they will
cause some performance lags on your computer, there's one other drawback
to them. These are not cheap pieces of software. Kaspersky Anti-Virus
2013 will set you back $59.95, and Internet Security 2013 retails for
$79.95. Those are steep prices to demand, especially when the free
suites offer similar protection. Kaspersky's hard sell comes from the
smooth-functioning advanced security it offers, even at the Anti-Virus,
fewer-featured level. Offering the exploit protection in the entry-level
suite shows that Kaspersky places your safety above the upsell --
otherwise it'd only be in the Internet Security suite. Both will protect
you, but unless you want the parental controls or the Safe Money
features, we lean toward Kaspersky Anti-Virus.
FOR AVG INTERNET SECUIRTY DOWNLOAD
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FOR NORTON INTERNET SECURITY DOWNLOAD
The bottom line: Low-impact performance, strong security, and
useful features are the hallmarks of Norton Internet Security 2012, one
of the best security suites available.
Review:
Over the past few years, Symantec has completed a course reversal for
its Norton consumer Internet security suites. The massive package of
security tools works better than it ever has before, with an impressive
set of features, some useful new tools including remote management and
download stability analysis, and third-party security efficacy
benchmarks that are at the top of the heap. Meanwhile, CNET Labs'
performance benchmarks indicate that though Norton doesn't leave the
smallest footprint on your system, users should see a minimal impact
overall.
Installation
For the third year in a row, Norton's formerly sluggish beast now offers
a smooth and fast installation operation. Once you run the installer,
the program is ready to operate in about a minute--impressively fast,
and doubly so considering past performance. The installation process is
also the first time that you will interact with Quorum, Norton's
behavior-based detection engine. You'll be asked to participate by
sending anonymous data to Symantec's cloud. Opting out of the data
submission, according to Symantec, will not affect your security.
Running the trial of Norton also requires registering the program. Like
many programs, Norton used to force open your default browser and take
you to the company's registration Web site. Now you can register from
within the program. Uninstalling the software left about 10 Registry
entries behind, but no other traces were detectable. Overall, Norton's
installation experience was fast and hassle-free, with a minimum of
configuration options--but the ones that did come up appeared necessary.
Interface
Norton Internet Security 2012 contains some changes to the 2011
interface, although the design is heavily reminiscent of the previous
version. It keeps the dark theme, punctuated by yellow text, and the
contrast works well. Changes this year include a reorganized and
streamlined Settings interface; a "pinnable" Advanced screen--so that
power users can get about their business faster--which also comes with a
CPU gauge; and tweaks to the System Status indicator. This year, the
interface feels more balanced between the feature display and empty
space.
The simplified layout offers Scans on the left, Updates in the center,
and Advanced tools on the right. Clicking on one reveals controls
specific to that area of protection. At the bottom of the interface is a
wide, short map of the world covered with blinking yellow dots. Each
one, according to Symantec, represents a threat to one of its users that
has been successfully blocked. The Activity Map visual is cute, but
completely irrelevant to your personal safety. More interesting is that
below the map there are a series of mobile app-style buttons. From there
you can access the new Norton Management, Norton Mobile, Norton Online
Family, Norton Safe Web, and Norton Backup without having to jump to
your browser.
Features and support
There aren't many new features in Norton Internet Security 2012, but
what's new ought to appeal to the kind of person who wants the souped-up
security in this robust suite.
There's now a link at the bottom of the main interface to Norton's
mobile version. Next to it is a link for Norton Management, a new tool
that opens in your default Web browser that allows you to use Norton
remotely. This includes monitoring security status, remote add and
installation, and license key renewal. However, given the growth of the
mobile market, it wouldn't be unreasonable to expect a stronger
connection between the two in the coming year.
One of the better new features is a change to Download Insight. This
community-driven tool originally evaluated files being downloaded for
security, but now it looks at their stability for other Norton users,
too. There are also metered bandwidth options for people on rate-limited
connections, and several interface tweaks to make the program easier on
the eyes and to make it easier to find things.
The port of Norton 360's startup manager was an excellent call. If
you're Windows-savvy, you're probably comfortable managing that stuff by
hand, but even for those in the know, the Norton version makes startup
changes easier to implement. Along with pulling in community ratings,
you can toggle a process on or off, or delay it.
The Identity Safe has been improved, too. It now includes
LastPass-styled password handling and cloud-based syncing and vaults,
features that some competitors have had for a while. Google Chrome
finally gets Safe Web support from Norton, but it's surprisingly not in
Norton AntiVirus. While I understand the point of value-added features,
this one seems an unnecessarily restrictive hit on users of the
fastest-growing browser.
The reputation-based security checks where your programs were installed
from and when they were installed, and compares that against data from
the 58 million users participating in the crowd-sourced Norton Community
Watch to see if any of your programs should be red-flagged. Norton's
System Insight component has been bumped up to version 2.0; System
Insight is the proprietary internal network that warns you when your
programs unnecessarily hog system resources. This gives some extra heft
to the system performance map, where you can click on any spike and see
what caused it.
The third iteration of Download Insight applies the same
reputation-based logic to new downloads, and the fourth version of
Norton SONAR (Symantec Online Network for Automatic Response) looks for
suspicious software behavior and automatically chooses protective
actions. You can toggle how aggressive SONAR is in the Settings window.
Along with the quick scan, the full-system scan, and the custom scan for
viruses and malware, you can now have Norton scan your Facebook wall
for malicious links. There are also on-demand reputation-based quick
scans, full scans, and custom scans for users who want Norton to
immediately scan their installed programs. After completing a scan,
Norton provides users with a summary report. More-detailed information,
including scan duration and a deeper dive into threats discovered, can
be read under the History option from the main window. There's also a
link that you can follow in case you believe that Norton missed
something in its scan, although as reputation-based protection matures,
on-demand scanning becomes less of an issue when compared with the
"always-on" protection offered here.
The bootable recovery tool isn't new, but it now comes with a feature
that automatically creates a CD, DVD, or USB-based bootable device. The
USB component is especially important on optical-drive-free systems such
as Netbooks.
Norton continues to dabble in free security offerings, including the
Norton Online Family parental controls, the "lite" version of Norton Safe Web,
and the new Norton Power Eraser. Power Eraser is a new tool that will
aggressively clean your computer of fake antivirus programs and other
malware that prevents legitimate security tools from being installed.
As with the rest of the program, the support options have been
streamlined behind a drop-down menu in the top right of the interface.
Help opens local support, Tutorials leads to a Web site with extensive how-tos,
and the Get Support link accesses the breadth of Norton's customer
support in a new window. Here, users can chat with tech support 24-7,
explore the user manual, and check out the Norton FAQ and knowledge
base. Phone support is also available, although Symantec takes part in
the trend to make phone support harder to access by funneling users to
online resources.
Performance
Norton's fast installation and comprehensive feature set would be
useless without solid performance, and Norton Internet Security 2012
delivers extremely high third-party efficacy benchmarks and strong
performance benchmarks.
In a real-world test, Norton 2012 completed a Quick Scan in 2 minutes,
43 seconds; the Full Scan took 1 hour 43 minutes and 54 seconds. While
the Full Scan average is comparable to last year's, the Quick Scan was
approximately 1 minute and 30 seconds slower than last year's average.
CNET Labs' benchmarks
found both Norton Internet Security 2012 and Norton AntiVirus 2012 to
have performed well, although not as strongly as some of their
competitors. Note that we can't directly compare this year's results
with last year's because we upgraded our testing computer from Windows 7
x64 to Windows 7 x64 with Service Pack 1.
NIS 2012 slowed down the Labs' computer boot time by about 11.8 seconds,
one of the fastest scores this year, whereas NAV 2012 added an
unimpressive 21.2 seconds. This is in line with previous years, which
saw NIS do better on boot than NAV.
Both had a very small impact on the computer's shutdown time, slowing it
down only by about 4 seconds compared with an unprotected computer.
Scan times for both were disappointingly average in the Labs; in
previous years, they were aggressively competitive. However, our in-use
system performance tests, the iTunes decoding, Microsoft Office, media
multitasking, and Cinebench tests, showed both Norton suites having a
low-level impact on our test computer. This means that, all things being
equal, you're not going to notice much when Norton is running as you go
about your computing business.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Average of all tested systems (to date) | 63.0 | 15.8 | 1,136 | 416 | 125 | 348 | 17,112 |
Norton AntiVirus 2012 | 61.2 | 9.9 | 1,154 | 403 | 125 | 344 | 17,007 |
Norton Internet Security 2012 | 51.8 | 10.3 | 1,066 | 410 | 123 | 343 | 17,386 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
In independent threat detection and removal tests, Norton is a top performer. In the AV-Test.org
test on Windows 7 from the first quarter of 2011, Norton Internet
Security 2011 scored 15 out of 18 overall, one of the better suites
tested. The suite had a 5.5 rating out of 6 in Protection, a 5.0 in
Repair, and a 4.5 in Usability.
The second-quarter 2011 test, on a Windows XP computer, definitely
showed improvement in some areas and regression in others. It scored
13.5 out of 18 overall, a solid midrange score. The suite improved in
Protection and Repair with a 5.0 rating out of 6 for both, but Usability
dropped to 3.5 most likely due to false positives.
Third-quarter results aren't in yet, but results shared by AV-Test.org
with CNET indicate that the suite continues to perform well. It notched a
98.94 percent malware detection rate, higher than the overall average
rate of 97.31 percent in August 2011 certification testing, but not as
high as some competitors, such as Bitdefender. The suite was able to
remove 83.3 percent of active malware infections, only slightly higher
than the industry average of 80 percent. In AV-Test.org's zero-day
attacks test, Bitdefender blocked 100 percent of the attacks, compared
with the average August 2011 certification results of 92.16 percent. The
suite also did not find any false positives.
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Norton Internet Security 2011 toward the front of the class, out of 17
suites tested. Looking at Whole Product test results cumulatively from
January 2011 to June 2011 found that AVG came in 13th, blocking 99.1
percent of threats.
Installation
For the third year in a row, Norton's formerly sluggish beast now offers
a smooth and fast installation operation. Once you run the installer,
the program is ready to operate in about a minute--impressively fast,
and doubly so considering past performance. The installation process is
also the first time that you will interact with Quorum, Norton's
behavior-based detection engine. You'll be asked to participate by
sending anonymous data to Symantec's cloud. Opting out of the data
submission, according to Symantec, will not affect your security.
Running the trial of Norton also requires registering the program. Like
many programs, Norton used to force open your default browser and take
you to the company's registration Web site. Now you can register from
within the program. Uninstalling the software left about 10 Registry
entries behind, but no other traces were detectable. Overall, Norton's
installation experience was fast and hassle-free, with a minimum of
configuration options--but the ones that did come up appeared necessary.
Interface
Norton Internet Security 2012 contains some changes to the 2011
interface, although the design is heavily reminiscent of the previous
version. It keeps the dark theme, punctuated by yellow text, and the
contrast works well. Changes this year include a reorganized and
streamlined Settings interface; a "pinnable" Advanced screen--so that
power users can get about their business faster--which also comes with a
CPU gauge; and tweaks to the System Status indicator. This year, the
interface feels more balanced between the feature display and empty
space.
The simplified layout offers Scans on the left, Updates in the center,
and Advanced tools on the right. Clicking on one reveals controls
specific to that area of protection. At the bottom of the interface is a
wide, short map of the world covered with blinking yellow dots. Each
one, according to Symantec, represents a threat to one of its users that
has been successfully blocked. The Activity Map visual is cute, but
completely irrelevant to your personal safety. More interesting is that
below the map there are a series of mobile app-style buttons. From there
you can access the new Norton Management, Norton Mobile, Norton Online
Family, Norton Safe Web, and Norton Backup without having to jump to
your browser.
Features and support
There aren't many new features in Norton Internet Security 2012, but
what's new ought to appeal to the kind of person who wants the souped-up
security in this robust suite.
There's now a link at the bottom of the main interface to Norton's
mobile version. Next to it is a link for Norton Management, a new tool
that opens in your default Web browser that allows you to use Norton
remotely. This includes monitoring security status, remote add and
installation, and license key renewal. However, given the growth of the
mobile market, it wouldn't be unreasonable to expect a stronger
connection between the two in the coming year.
One of the better new features is a change to Download Insight. This
community-driven tool originally evaluated files being downloaded for
security, but now it looks at their stability for other Norton users,
too. There are also metered bandwidth options for people on rate-limited
connections, and several interface tweaks to make the program easier on
the eyes and to make it easier to find things.
The port of Norton 360's startup manager was an excellent call. If
you're Windows-savvy, you're probably comfortable managing that stuff by
hand, but even for those in the know, the Norton version makes startup
changes easier to implement. Along with pulling in community ratings,
you can toggle a process on or off, or delay it.
The Identity Safe has been improved, too. It now includes
LastPass-styled password handling and cloud-based syncing and vaults,
features that some competitors have had for a while. Google Chrome
finally gets Safe Web support from Norton, but it's surprisingly not in
Norton AntiVirus. While I understand the point of value-added features,
this one seems an unnecessarily restrictive hit on users of the
fastest-growing browser.
The reputation-based security checks where your programs were installed
from and when they were installed, and compares that against data from
the 58 million users participating in the crowd-sourced Norton Community
Watch to see if any of your programs should be red-flagged. Norton's
System Insight component has been bumped up to version 2.0; System
Insight is the proprietary internal network that warns you when your
programs unnecessarily hog system resources. This gives some extra heft
to the system performance map, where you can click on any spike and see
what caused it.
The third iteration of Download Insight applies the same
reputation-based logic to new downloads, and the fourth version of
Norton SONAR (Symantec Online Network for Automatic Response) looks for
suspicious software behavior and automatically chooses protective
actions. You can toggle how aggressive SONAR is in the Settings window.
Along with the quick scan, the full-system scan, and the custom scan for
viruses and malware, you can now have Norton scan your Facebook wall
for malicious links. There are also on-demand reputation-based quick
scans, full scans, and custom scans for users who want Norton to
immediately scan their installed programs. After completing a scan,
Norton provides users with a summary report. More-detailed information,
including scan duration and a deeper dive into threats discovered, can
be read under the History option from the main window. There's also a
link that you can follow in case you believe that Norton missed
something in its scan, although as reputation-based protection matures,
on-demand scanning becomes less of an issue when compared with the
"always-on" protection offered here.
The bootable recovery tool isn't new, but it now comes with a feature
that automatically creates a CD, DVD, or USB-based bootable device. The
USB component is especially important on optical-drive-free systems such
as Netbooks.
Norton continues to dabble in free security offerings, including the
Norton Online Family parental controls, the "lite" version of
Norton Safe Web,
and the new Norton Power Eraser. Power Eraser is a new tool that will
aggressively clean your computer of fake antivirus programs and other
malware that prevents legitimate security tools from being installed.
As with the rest of the program, the support options have been
streamlined behind a drop-down menu in the top right of the interface.
Help opens local support, Tutorials leads to a Web site with
extensive how-tos,
and the Get Support link accesses the breadth of Norton's customer
support in a new window. Here, users can chat with tech support 24-7,
explore the user manual, and check out the Norton FAQ and knowledge
base. Phone support is also available, although Symantec takes part in
the trend to make phone support harder to access by funneling users to
online resources.
Performance
Norton's fast installation and comprehensive feature set would be
useless without solid performance, and Norton Internet Security 2012
delivers extremely high third-party efficacy benchmarks and strong
performance benchmarks.
In a real-world test, Norton 2012 completed a Quick Scan in 2 minutes,
43 seconds; the Full Scan took 1 hour 43 minutes and 54 seconds. While
the Full Scan average is comparable to last year's, the Quick Scan was
approximately 1 minute and 30 seconds slower than last year's average.
CNET Labs' benchmarks
found both Norton Internet Security 2012 and Norton AntiVirus 2012 to
have performed well, although not as strongly as some of their
competitors. Note that we can't directly compare this year's results
with last year's because we upgraded our testing computer from Windows 7
x64 to Windows 7 x64 with Service Pack 1.
NIS 2012 slowed down the Labs' computer boot time by about 11.8 seconds,
one of the fastest scores this year, whereas NAV 2012 added an
unimpressive 21.2 seconds. This is in line with previous years, which
saw NIS do better on boot than NAV.
Both had a very small impact on the computer's shutdown time, slowing it
down only by about 4 seconds compared with an unprotected computer.
Scan times for both were disappointingly average in the Labs; in
previous years, they were aggressively competitive. However, our in-use
system performance tests, the iTunes decoding, Microsoft Office, media
multitasking, and Cinebench tests, showed both Norton suites having a
low-level impact on our test computer. This means that, all things being
equal, you're not going to notice much when Norton is running as you go
about your computing business.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Average of all tested systems (to date) | 63.0 | 15.8 | 1,136 | 416 | 125 | 348 | 17,112 |
Norton AntiVirus 2012 | 61.2 | 9.9 | 1,154 | 403 | 125 | 344 | 17,007 |
Norton Internet Security 2012 | 51.8 | 10.3 | 1,066 | 410 | 123 | 343 | 17,386 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
In independent threat detection and removal tests, Norton is a top performer. In the
AV-Test.org
test on Windows 7 from the first quarter of 2011, Norton Internet
Security 2011 scored 15 out of 18 overall, one of the better suites
tested. The suite had a 5.5 rating out of 6 in Protection, a 5.0 in
Repair, and a 4.5 in Usability.
The second-quarter 2011 test, on a Windows XP computer, definitely
showed improvement in some areas and regression in others. It scored
13.5 out of 18 overall, a solid midrange score. The suite improved in
Protection and Repair with a 5.0 rating out of 6 for both, but Usability
dropped to 3.5 most likely due to false positives.
Third-quarter results aren't in yet, but results shared by AV-Test.org
with CNET indicate that the suite continues to perform well. It notched a
98.94 percent malware detection rate, higher than the overall average
rate of 97.31 percent in August 2011 certification testing, but not as
high as some competitors, such as Bitdefender. The suite was able to
remove 83.3 percent of active malware infections, only slightly higher
than the industry average of 80 percent. In AV-Test.org's zero-day
attacks test, Bitdefender blocked 100 percent of the attacks, compared
with the average August 2011 certification results of 92.16 percent. The
suite also did not find any false positives.
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Norton Internet Security 2011 toward the front of the class, out of 17
suites tested. Looking at Whole Product test results cumulatively from
January 2011 to June 2011 found that AVG came in 13th, blocking 99.1
percent of threats.
FOR TREND MICRO TITANIUM INTERNET SECUIRTY DOWNLOAD
The bottom line:
Following on last year's big overhaul, Trend Micro makes a series of
smaller changes to this year's Titanium security suites. Four
differences make this version $10 cheaper than Titanium Maximum
Security, but for many those will be must-haves.
Review:
Last year was a headliner for Trend Micro's security suites. Overhauled
with a lightweight interface and cloud-based detection, and rebranded as
Trend Micro Titanium, the changes made the suite competitive again. The
2012 version builds on those improvements, so this year doesn't have a
lot of big changes. Still, there are enough substantial changes to make
this version worth upgrading to, including a broader detection base and
strong mobile support for both iOS and Android.
Editors' note: Portions of this review are based on Trend Micro Titanium Maximum Security 2012.
Trend Micro's updates for 2012 make some substantial yet largely
under-the-hood changes to the Titanium suites. Several excellent
features only available in the premium Titanium Maximum Security place
the highest-end version above its siblings. However, since the
difference between Internet Security and Maximum Security is only $10,
it's hard to say no to the premium upgrade.
Installation
The new Trend Micro Titanium Maximum Security 2012 sports a rapid-fire
installation. Once you've completed downloading the installer, the
entire process is over in less than a minute. There's one screen where
you're asked to fill in an e-mail address before you can run Titanium
Maximum Security, but that's the extent of the registration hoops that
are required. Although a reboot isn't mandatory, the program seems to
run better after one.
You can also disable your contributions to the Smart Protection Network,
Trend Micro's behavioral detection net, during installation. Doing so
won't make you less safe. It will only prevent your data from becoming
part of Trend Micro's analyses.
Interface
Titanium 2012 offers a marginally different interface from last year.
The two differences are that the parental controls and system tuner have
swapped places on the main screen, and that you can now apply skins to
customize the interface. Not exactly world-shaking alterations, which is
an acknowledgment of how the company feels last year's major overhaul
is doing. In a word: great! (Well, the company thinks it's great,
anyway. We certainly don't mind it either.)
The UI that debuted last year was different and minimalistic, and is a
great choice for people who don't want to struggle with their security.
The top quarter is taken up by a large icon and bar declaring your
security status, and below it are three major security fields and a
registration status indicator.
In these three quick-access slots are the Security Summary, System
Tuner, and Parental Controls. Click the boldface name of one of the
three to open a drop-down revealing more information; for example, under
Security Summary, you'll see number and type of threats stopped. This
perhaps could be phrased better, since if no threats have been detected
on your computer, then you will see that "0 threats have been stopped."
Accurate, yes, but slightly misleading, too.
The Support link lives in the upper right corner of the interface,
marked by a text link and an icon of a boat's lifesaver ring. At the
bottom of the interface live a one-click scan-on-demand button to
initiate a Quick Scan, a drop-down arrow to change scans, a Settings
icon, and a Security Report button for jumping to a screen that collects
recent threat detection, system performance, and parental control
notifications into charts and graphs.
For advanced security features, you must click on the blue Tools button
in the bottom-left corner. It's the only blue button link in the
interface, so it stands out well. Clicking on it reveals smartphone
app-style buttons for Parental Control, Data Theft Prevention, System
Tuner, Secure Erase, and the Tool Center. Each one has a status
indicator letting you know if it's been activated.
The Tool Center opens the Web site for Trend Micro HouseCall, which is a free, online-only tool for removing malware.
Clicking through the others takes you to a landing page for each, which
comes with an option to hide the landing page in the future. Since the
landing pages only contain brief descriptions of the features within,
it'd make more sense to spare you the bottleneck and put the
descriptions somewhere else.
Within each tool is a sharp layout of features and instructions on how
to use them. The interface is that rare combination of uncluttered and
helpful, bringing the featured tools to the fore without feeling
overwhelmed. And although each tool opened in a new window, it opened
smoothly and replaced the window below it so that the main Trend Micro
pane was always easily accessible. If only other complicated programs
were this well-designed.
Features and support
The big new feature last year was that Trend Micro Titanium, like Google
Chrome, instituted automatic updates, removing the necessity of
updating your virus definition files. The autoupdates in Titanium
theoretically led to a higher level of security that was more
responsive, too. The behavioral-detection approach worked well for
Norton, Panda, and Microsoft. No doubt moving detection to the cloud
made the program run with less interference in your system, and after a
year, it's hard not to conclude that it is effective.
You can still schedule scans in Titanium, which you can do from the
Virus and Spyware Controls panel under Settings. On that same tab, you
can configure how Titanium handles various other security protocols.
In its 2012 version, Titanium adds two new engines to the fold. One is
designed to detect and remove the "fake antivirus" type of malware, also
known as ransomware, that plagues many people. The other stops botnets
that might have infected your computer.
Titanium Internet Security does offer the kind of robust, full-featured
protection that's expected from a top-shelf security suite. Along with
antivirus, anti-malware, and malicious link protection, Titanium
Internet Security protects your installed applications from being
altered without your permission, optimizes the Windows firewall, and
provides spam guards. There are also parental controls, identity guards
for protecting credit card numbers and passwords, the aforementioned
Department of Defense-standard file shredding, and the Trend Micro
Vault, which is a remote file lock that will seal off files when you
tell it to, say if your laptop has been stolen.
Trend Micro comes with a toolbar that autoinstalls only in Firefox and
Internet Explorer. But for a few exceptions, security suites have been
ignoring Chrome, which is a serious miscalculation in our opinion. It's
reminiscent of schools of art that get ignored until they become
cultural leaders: are the makers of consumer security suites simply not
taking Chrome seriously yet? Or do they feel that it's too secure of a
browser to be susceptible to social-engineering attacks that other
browser users suffer from? We suspect the former, although the security
companies' sluggishness implies either willful ignorance or the latter.
You can deactivate the toolbar in the Settings window after you install,
although it's a bit annoying that you can't turn it off before you
install. Internet Explorer 9 indicates that running the toolbar slows
down the browser's start-up by 1 second. It also doesn't really contain
much in the way of features, besides giving Titanium hooks into your
browser so it can evaluate Web site search results.
Titanium did well with value-added features last year, introducing the
system tuner and online backup. The system tuner is quite robust and
cleans your Registry, looks for recoverable disk space, cleans out
start-up links to programs that no longer exist, deletes Internet
cookies, and removes software histories including instant message logs
to prevent spyware from accessing them. The online backup tool includes a
standard 2GB of encrypted online storage. It includes syncing and
sharing, and there's an option to purchase unlimited storage space.
Value-added enhancements in Titanium 2012 cover both the useful, like
secure erase, and the gimmicky, like the aforementioned selection of new
interface skins for the Windows version. Does anybody spend so much
time in their security suite that they want to skin it?
The Titanium firewall component generally relies on the excellent
Windows Vista and Windows 7 firewall to get the job done. It does come
with a firewall booster option, under Network in the Internet and E-mail
Controls tab in the Settings menu. This activates the network-level
firewall, which is a component that Windows is missing, but Trend Micro
clearly doesn't think it's crucial, as the firewall booster is disabled
by default.
There are some hang-ups with Titanium, though. For one thing, you can't
access the interface while the program is starting, although you can
when scanning. A more troublesome problem is that the suite doesn't
really possess much in the way of virus and malware removal. It
presupposes that it will block all threats that attempt to crack your
system. As noted above, Trend Micro's HouseCall tool is the company's de
facto post-infection threat killer, and it's Web-based. That may make
some users skittish.
Added features in Titanium Maximum Security 2012 but not Titanium
Internet Security 2012 are enough to make up for the $10 price
differential. These include eight more gigabytes of storage, locally
stored password-protected folder vault, remote file lock, public Wi-Fi
authentication, mobile OS security including Android and iOS, and social
networking wall scanning.
Performance
In its first year on the street, Titanium's new detection system proved
itself handily. Although it wasn't the most effective suite last year,
it was certainly in the upper echelons of security offerings. This year,
Labs and independent third-party testing organizations found that
Titanium has continued an upward trajectory that nevertheless leaves
room to grow. Titanium Internet Security 2012 shares the same detection
engines as its less feature-laden siblings, Titanium Maximum Security 2012 and Titanium Antivirus 2012, so all three are discussed here.
Labs' benchmarks
showed that the Titanium suites were frustratingly uneven. The Quick
Scan was the fastest Labs has tested so far this year, with the
slowest of the Titanium suites coming in at more than 400 seconds faster
than the second-fastest suite, and they also had the lightest touch on
computer shutdown times. However, Titanium had the biggest impact on
system boot times, with the Titanium suite that was fastest at boot
still adding 20 seconds more than the next-slowest competitor.
In the era of security-suite-free Windows 7 computers that often take no
more than 30 to 40 seconds to boot, and tough competition from Macs and
Chromebooks that can boot in 20 to 30 seconds, doubling Windows' boot
time is unacceptable. Note that CNET Labs has changed test computer
operating systems, from a 64-bit version of Windows 7 to Windows 7
64-bit running Service Pack 1, so while we can mention the differences
between last year's results and this year's, they're not directly
comparable.
Unprotected system | 40 | 6 | n/a | 395 | 120 | 342 | 17,711 |
Trend Micro Titanium Maximum Security 2012 | 88 | 11.3 | 502 | 437 | 125 | 345 | 17,290 |
Trend Micro Titanium Internet Security 2012 | 94.8 | 11.7 | 465 | 406 | 126 | 344 | 17,238 |
Trend Micro Titanium Antivirus Plus 2012 | 83.3 | 12.4 | 449 | 419 | 126 | 342 | 17,084 |
*All tests measured in seconds, except for Cinebench. On the Cinebench test, the higher number is better.
On a real-world Windows 7 computer, we found that the Quick Scan
finished up in 4 minutes, 48 seconds, when averaged from three cold-boot
runs. Also over three cold runs, the Full Scan took 2 hours and 11
minutes to complete. These times are interesting to note because they're
much slower than last year's results, and much slower than the results
Trend Micro predicted. It's not clear why the Quick Scan took nearly 4
minutes longer on average to complete than it did last year. We're going
to chalk up the problem to a software glitch or installation error for
now. Certainly, if you're seeing Quick Scan times that slow, get in
touch with Trend Micro's tech support.
Third-party labs that look at the efficacy of virus detection and
removal found Trend Micro 2012 equally uneven. While scoring high on
threat detection and blocking from independent testing agency AV-Test.org,
and earning low false-positive scores (that's a good thing), the
Titanium suites did not do well on infection removal. During the first
quarter of 2011, when tested on a Windows 7 computer, Titanium Internet
Security 2011 scored 3.5 out of 6 on Protection, 3.5 out of 6 on Repair,
and 5.5 out of 6 on Usability for an overall score of 12.5 out of 18,
just above the minimum of 11 for an AV-Test.org certificate.
In the second quarter, on a Windows XP computer, Titanium Internet
Security 2011 scored the same, 12.5 out of 18. The suite hit 4.5 out of 6
on Protection and Usability, and 3.5 out of 6 on Usability. Note that
AV-Test.org defines its categories as follows: "The 'Protection' covers
static and dynamic malware detection, including real-world zero-day
attack testing. In case of 'Repair,' we check the system disinfection
and rootkit removal in detail. The 'Usability' testing includes the
system slowdown caused by the tools and the number of false positives."
Third-quarter results aren't in yet, but results shared by AV-Test.org
with CNET indicate that the suite continues to perform well. It notched a
99.25 percent malware detection rate, higher than the overall average
rate of 96.14 percent in July 2011 certification testing, ahead of
Kaspersky's May score of 98.5 percent and just behind Bitdefender's
99.53 percent. However, Titanium was able to remove only 64.5 percent of
active malware infections, way below the industry average of 80.7
percent. The rootkit detection and removal rate was average, with 90
percent detected and 70 percent removed. In AV-Test.org's zero-day
attacks test, Kaspersky blocked 92.9 percent of the attacks, compared
with the average July 2011 certification results of 85.7 percent. The
suite also did not generate any false positives.
So, in short, AV-Test.org found Trend Micro Titanium 2011 and the new 2012 to be effective but not among the best of the best.
The most recent AV-Comparatives.org
Whole Product test, which looks at on-demand scanning, retroactive
tests, and "real-world" guards including cloud-based protections, puts
Trend Micro 2011 in the top six suites tested. The June 2011 test found
that it blocked 99.3 percent of attacks and threats thrown at it, only
behind F-Secure and Panda. Meanwhile, looking at Whole Product test
results cumulatively from January to June 2011 Trend Micro 2011 came in
sixth, blocking 98.6 percent of threats.
A third testing lab, Dennis Technology Labs,
found Trend Micro Titanium 2011 to be the one of the best suites it
tested. Dennis Labs placed Titanium second out of 11 suites tested, with
a Total Accuracy score of 142 out of 150--just behind Norton 2011.
However, this test was conducted in January 2011.
It's fair to
conclude that according to third-party tests, Titanium has been
effective over the past year, but not remarkably so. However, because of
weak malware removal scores, an enormous impact on boot time, and not
getting the highest scores on the detection and prevention tests, we'd
like to see better from Trend Micro in the future.
Conclusion
Trend Micro leaped forward and took a risk in 2011. It didn't for the
2012 suites, but it didn't have to. Instead, 2012 sees a solid upgrade,
with some clever new offerings. If you don't care about the social
networking, storage, or mobile support, then Titanium Internet Security
2012 might just hit your sweet spot, but it's hard to ignore the
lackluster threat removal scores. The abysmal boot-time impact must be
improved, too. If Titanium can polish those areas, then that would be
showing some mettle we could really get behind.
FOR MCAFEE INTERNET SECUIRTY DOWNLOAD
McAfee Internet Security software 2012 provides comprehensive PC and
identity protection to keep users safe from online threats, and also
shields them from risky Web sites. It offers antivirus, anti-spyware,
anti-phishing and two-way firewall protection. Additionally, it includes
anti-spam, parental controls, 1 GB of online backup and SiteAdvisor, a
powerful Web site safety advisor so consumers can safely surf the Web.
With thousands of new viruses created every day, relying on traditional
security updates isn't enough anymore. That's why we added McAfee
Active Protection technology. This exclusive feature instantly analyzes
and blocks new and emerging threats in milliseconds so there's no gap in
your protection.
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